Privacy Policy

The Insurance Research Farm will be the premier resource for timely research and valuable insights on public policy issues affecting the property-casualty insurance industry. The Farm will provide public policymakers and the industry with reliable facts and analysis for the good of the general public and consumer.

Personal Data

We May Collect Your Personal Data, we may ask you for personal data. “Personal data” is any information that can be used to identify an individual, directly or indirectly, including:

• Name
• Postal address (including billing and shipping address)
• Birthdate
• Gender
• Telephone number
• Email address
• Company/School
• Title
• Credit card or debit card number
• Internet protocol (IP) address
• How We May Collect Personal Data
• We may collect personal data in a number of ways, including:

From You. Through our registration(s), phone orders, customer service:

We collect Contact Information (such as your name and address) so that we can fill orders you place with us.

From Our Website. Through registration:

We may collect personal data through our Website and Services, such as when you register to become a member of The Institutes.

We may also collect information about your personal or professional interests and use your opinions about various products, programs, and services. For instance, we may ask you to identify your job or industry for registration.

From Other Sources. Through third parties, public databases, joint marketing partners, and social media:

We may receive your personal data from other sources, such as public databases, joint marketing partners, social media platforms, people with whom you are friends or otherwise connected on social media platforms, and other third parties. We may collect personal data from you offline, such as when you attend one of our programs, place an order over the phone, or contact Customer Success.

If you submit to us or to our service providers any personal data relating to other people in connection with the Services and Website, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We will never solicit or require you to send us any special categories of personal data (including information related to racial or ethnic origin or religious or philosophical beliefs). We ask that you do not send or disclose any special categories of personal data to us on or through the Services or Websites or otherwise. Please note that if you do send or disclose such information, you do so voluntarily.

How We May Use Personal Data

We may use your personal data to communicate with you or on your behalf to identify, develop, or improve your services and/or to enhance your experience, such as is outlined below.

Customer Success:

To process your membership with The Institutes; complete, fulfill, and communicate with you regarding your request to participate in a program; provide you with study materials and provide you with related customer service. Our server may store this information so that registering for future seminars will be quicker and easier.

To process your payments and orders, deliver your order reports to you, communicate with you regarding your membership or login, and provide you with related customer service.

To respond to your inquiries and fulfill your requests, such as to send you study materials, newsletters, brochures, catalogs, and emails.

To diagnose problems.

To facilitate social sharing functionality.

To allow you to send messages to a friend through the Services or Websites. By using this functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.

Marketing:

To send you messages about The Institutes’ newsletters, offers, promotional announcements, and consumer surveys. Occasionally, we may send you special offers and promotional information via email or postal mail using the shipping address provided.

To send you marketing communications that we believe may interest you.

To personalize your experience of the Services and Websites by presenting products and offers tailored to you.

Analytics:

Aggregated and nonaggregated data analysis to detect, monitor, and prevent fraud or to perform processing or data auditing.

Aggregated and nonaggregated data analysis to enhance services.

Aggregated analytics for developing new products; enhancing, improving, or modifying our Services or Websites; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

Legal Obligations:

To send administrative information to you—for example, information regarding your membership status; the Services and Websites; and any changes to our terms, conditions, or policies.

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety, or property and/or that of you or others; and (g) to allow us to pursue available remedies or limit the damages we may sustain.

Otherwise to comply with all applicable law.

Business Needs:

Payment processing, contract management, website administration, web-forum administration.

Forums and Communities:

The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services. If you choose to submit content (for instance, through discussion or comments in the community pages, online forums, or communities), we may publish your name, screen name, and other information you have provided to us. You hereby consent to this publication and use.